Call us on 1300 131 679

In a world of generic IT suppliers, we go above and beyond the run-of-the-mill. Our expert team, dedication to service and our ability to work with you in a spirit of complete partnership, stands us apart.

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Our Approach

We do much more than provide standard ‘IT Solutions’. We take care to understand your business needs, your goals and your IT budget, enabling us to deliver real insight driven value.

We’re happy to join you at the beginning of your IT journey, or partner with you along the way. Together, we’ll make sure your business-critical systems are enabling staff, improving customer relationships and delivering real business value.

From day-to-day support to planning your IT future, our dedicated team is here to help your business thrive.

See how we’ve helped other businesses thrive…
Read the case studies

Our Team

Our team is rich in hands-on experience, expertise, and a ‘can-do’ attitude.

Chris Mannering


Olivia Mannering

Director / Financial Controller

Tim Scholes

General Manager – Operations

Rachael Evans

Reception / Admin Officer

Katrina Jones

Administrative Assistant

Caitlin Marriott


Jared Toussaint

Marketing Coordinator

Christopher Glerum

Senior Engineer

Grant Hamono

Senior Technical Engineer

Jack Leslie

Help Desk Engineer

Kiet Nguyen

Senior Engineer

Jacob Opie


Chris Sciberras

Technical Engineer

Tara Siriwardhana

Help Desk Engineer

Gerard Walker

AV / Engineer

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Get in touch to discuss how we can help your business.

Giving Back to our community

We do much more than provide standard ‘IT Solutions’. We take care to understand your business needs, your goals and your IT budget, enabling us to deliver real insight driven value.

From fundraising to taking special interest in community events, StepFwdIT has a strong sense of social responsibility. Our team regularly take time to support our local and national communities.

Visit our Facebook page to see how we’re supporting our community at the moment.

Our Partners

With every member of the Step Fwd IT executive team each having over 20 years of experience in the IT industry, together they have handpicked a collection of world-class, third party vendors that combine to deliver the best for both us, and you.


Kaseya’s comprehensive tools, proactive security measures, and reliable support ensure our ability to deliver exceptional services and optimize our clients’ IT infrastructure.


N-Able deliver RMM (Remote Monitoring and Management), security, and data protection. Their comprehensive solutions ensure that our clients’ IT infrastructure is constantly monitored, secure, and protected.

Microsoft 365

 Microsoft 365 bring a comprehensive suite of cloud-based tools and services. With 90% global business adoption, Microsoft 365 brings decades of reliability, trust, and excellence to our service.


Datto are a leading company in data protection and business continuity solutions. Datto’s innovative technology guarantees seamless operations, client satisfaction, and reinforces our commitment to offering reliable and secure IT services.

Cisco Meraki

Cisco Meraki offers cloud-managed networking solutions for our clients, including security appliances, switches, and wireless access points that ensure reliable performance, scalability, and advanced security.


3CX have innovative solutions that enable us to deliver seamless and efficient phone communication systems to our clients. This ensures reliable communication, thereby enhancing our overall service quality.