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Case study : Automotive

The automotive industry is fast paced, but largely dominated by aging technologies and a lack of innovation. StepFwdIT helps a range of dealerships to successfully leverage best practice IT into current and future business success.

Automotive IT challenges

Today’s automotive sales and repairs industry is one of the largest market places in Australia. With compressing margins, dealerships need to do more with less, which means making smart choices around IT.

Businesses within the sector are often faced with outdated network infrastructure and no connection between multiple dealerships. Network security is generally non-existent, which means private information on staff, clients and business operations is at risk. This lack of central data storage often means that there is no effective disaster recovery plan in place. In addition, many businesses use Dealer Manager Software but are not exploiting its capabilities across stock control, electronic filing, business operations, accounting, and servicing. Dealerships are also largely unaware of the exciting possibilities offered by cloud storage.

How StepFwdIT can help

StepFwdIT helps dealerships create effective solutions across information systems, document management, software and reporting. This specialist consultancy provides friendly engineers to resolve any issues on-premises, in the cloud and in the increasingly popular hybrid cloud.

StepFwdIT works closely with dealerships to manage and maintain existing server infrastructure to extract maximum value from their DMS providers. The expert team can assist with cloud migrations and strategies, and work in partnership with owners to establish best practice solutions across backups, network design, internet connections, filing and security. Most importantly, StepFwdIT works to put in place proven disaster recovery plans that enable dealerships to be back in business after minimum disruption.


Automotive case study downloads
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“The time that I don’t waste by ascertaining the issues – the email issue or the IT issue or the printer issue – they just login straight away and resolve it. They are worth their weight in gold”

Donna Rodrigues – Financial Controller, Ferntree Gully AutoSales