As we enter 2024, new and sophisticated scams are emerging. NAB recently published an article revealing some of these scams designed to exploit unsuspecting individuals. From AI voice impersonation to QR code phishing, these scams pose real dangers to our digital and financial well-being.
NAB's Chief Digital Officer, Sujeet Rana, shared findings from the article on the Today Show, including tips on recognising these scams. You can watch the segment here and find a full breakdown below.
AI voice impersonation scams are an evolved version of the ‘Hi Mum’ scam from 2022. Instead of a text message, victims now receive a distress call from a “loved one.” During the call, scammers demand money due to a supposed crisis. This is done using an AI-synthesized voice, created from as little as three seconds of audio taken from social media or other sources.
Laura Hartley, NAB's Manager of Security Advisory and Awareness, notes that NAB customers have not yet reported these scams. However, she warns they are already happening in the UK and US, and may soon arrive in Australia.
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Remote access scams are on the rise. Scammers increasingly use web chats instead of phone calls to make contact.
They convince targets to download an app, giving them remote access to the target's computer. Once inside, scammers steal banking details and personal information, often causing significant financial losses.
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With rising living costs, term deposit scams are increasing. Scammers mimic banks or financial entities, offering fake investment opportunities with high returns. They follow up professionally, making these scams difficult to spot.
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Opportunistic scammers are seizing the chance to prey on fans amidst Australia's thrilling events throughout the year. Aware that enthusiasts, eager for tickets, may explore alternative avenues, scammers adeptly list "tickets for sale" on social media or engage with individuals seeking to purchase tickets. It's crucial to note that social media transactions, especially those conducted through chats rather than formal listings, often lack the protective measures necessary to thwart these scams.
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Romance scammers aim to steal your heart and your money. These scams are typically initiated on dating apps or social media and can unfold very quickly or span months or years. They can take a severe financial and emotional toll on victims.
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Also known as ‘quishing’, QR code fishing is when criminals attempt to trick people into scanning a QR code which leads to a malicious website or download link. These QR codes can be sent by criminals digitally, like via email, but can also be printed and placed on physical objects. The physical codes can be particularly sneaky as they can be positioned on top of existing ones, or placed where people might expect to see QR codes such as in public places offering free Wi-Fi or at parking payment stations.
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In the dynamic realm of digital interactions, these emerging scams underscore the importance of remaining vigilant. As we bid farewell to 2023, let's carry forward the lessons learned and arm ourselves against evolving threats. Our awareness is our greatest defence.
Stay cautious, verify, and empower yourself with the knowledge shared here to ensure a secure online journey in 2024 and beyond. Together, let's connect and navigate the digital landscape with wisdom and resilience.
As the holiday season approaches, the allure of online shopping becomes irresistible for many. The convenience, endless options, and attractive discounts make it a preferred choice for many gift hunters. However, amidst the excitement, it's crucial to acknowledge the potential dangers lurking in the digital shopping realm.
Online transactions involve sharing personal information, making shoppers susceptible to identity theft. Cybercriminals often exploit weak security measures to gain unauthorized access to sensitive data such as credit card details, addresses, and more. To counter this threat, it's imperative to use secure, reputable platforms that prioritize customer data protection.
The internet is rife with fraudulent websites that mimic legitimate retailers. Unsuspecting shoppers may fall victim to these scams, losing money or receiving counterfeit products. It's essential to be vigilant and verify the authenticity of the websites before making any purchases. Look for customer reviews, check for a physical address and contact information, and be wary of deals that seem too good to be true.
Using unsecured payment methods can compromise your financial information. Always opt for secure payment gateways and consider using credit cards with fraud protection features for an added layer of security. Many credit cards offer real-time fraud monitoring, providing an additional safeguard against unauthorized transactions.
Public Wi-Fi networks are convenient but often lack adequate security. Avoid making sensitive transactions when connected to public Wi-Fi to prevent unauthorized access to your personal information. Consider using a Virtual Private Network (VPN) when accessing public Wi-Fi to encrypt your connection and enhance security.
Stick to well-known, reputable online retailers. Check for customer reviews and ensure the website has secure payment options. Reputable sites invest in robust security measures to protect their customers' information.
Before entering any personal information, check if the website's URL starts with "https://". The "s" indicates that the connection is secure and encrypted. This encryption helps safeguard your data during transmission, making it more challenging for hackers to intercept.
Keep your devices and browsers up to date. Regularly updating software ensures that you benefit from the latest security features. Software updates often include patches for vulnerabilities, enhancing the overall security of your devices.
Whenever possible, enable two-factor authentication for your online accounts. This adds an extra layer of protection by requiring a second form of verification, such as a code sent to your mobile device, in addition to your password.
Regularly check your bank and credit card statements for any unauthorised transactions. If you spot anything suspicious, report it immediately to your financial institution. Early detection can prevent further unauthorized access and mitigate potential financial loss.
Be cautious of emails or messages claiming to be from retailers, especially if they ask for sensitive information. Legitimate companies won't ask for passwords or credit card details via email. If in doubt, visit the retailer's official website directly rather than clicking on links provided in emails.
To stay safe online, it's essential to stay informed about the latest scams and how to avoid them. ScamWatch offers several articles on online shopping scams, including key warning signs to be aware of. Familiarising yourself with these scams can help you stay informed and better protect yourself. Learn more about the latest scams by visiting ScamWatch Online Shopping Scams. For more tips, be sure to explore our blog page for additional articles on scam awareness and other helpful topics.
