Technology purchased reactively rather than planned strategically
Licences being paid for that are no longer needed or used
Devices reaching end of life without a replacement plan in place
New software that does not integrate with existing systems
No clear view of what the organisation owns, licences, or supports
Security and compliance gaps created by outdated or unmanaged technology
Every engagement begins with discovery. We take the time to understand your operations, your risk profile, your growth plans, and your compliance requirements before recommending anything. This is not a box-ticking exercise. It is a genuine assessment of where your technology is today and where it needs to be.
We evaluate technology solutions across performance, security, compatibility, total cost of ownership, and lifecycle, not just upfront price. Our recommendations are independent and shaped by what is right for your organisation, not by vendor relationships or margins.
We source and procure across the full spectrum of business technology, including servers, workstations, laptops, and devices, network infrastructure, security platforms, Microsoft 365 and cloud licensing, line of business applications, backup and disaster recovery platforms, and meeting room technology.
We do not hand over equipment and leave. Every solution we procure is deployed and configured by our team, integrated with your existing environment, and aligned to the security and compliance standards appropriate for your industry.
We track the lifecycle of your technology assets, plan replacements before devices reach end of life, manage warranty claims, and oversee licence renewals. You always have a clear picture of what you own, what it costs, and when it needs to be reviewed.
Through regular TAM and vCIO reviews, your technology roadmap is continuously updated to reflect changes in your business, your environment, and the technology landscape. Procurement becomes a planned, predictable function rather than a reactive one.
Your TAM has a deep, ongoing understanding of your environment. They benchmark your technology against best practice standards, identify gaps and risks before they become problems, and ensure that every procurement decision is made with full context. When something needs replacing, your TAM already knows why, what should replace it, and how it fits into the broader picture.
Your vCIO provides the strategic leadership that connects technology decisions to business outcomes. They develop and maintain your technology roadmap, oversee budget planning, evaluate vendors at a strategic level, and ensure that every investment supports your long-term direction. Rather than making procurement decisions under pressure, your vCIO gives you the context and confidence to make them with clarity.
Laptops, desktops, workstations, monitors, and peripherals
Switches, routers, wireless access points, and cabling
Physical servers, NAS devices, and virtualisation platforms
Firewalls, endpoint protection, and security appliances
Microsoft 365, Azure, and line-of-business application licensing
On-premise, cloud, and hybrid backup platforms
Displays, cameras, microphones, and conferencing systems
Sourced and evaluated against your operational requirements
We take the time to understand your business, your current technology environment, and your goals before recommending anything. Your TAM leads this process, drawing on their existing knowledge of your environment where applicable.
We evaluate vendors and solutions against your specific requirements and provide a clear recommendation with the reasoning behind it. No jargon, no unnecessary complexity.
We source and acquire the agreed technology, managing vendor relationships, pricing negotiations, and delivery logistics on your behalf.
We install and configure everything we procure, ensuring it is integrated with your existing environment and aligned to your security and compliance standards.
We track assets, manage warranties, plan renewals, and update your technology roadmap to reflect what is in place and what needs to be reviewed next.
ICT procurement is the process of sourcing, acquiring, and deploying information and communications technology for your organisation. At Step Fwd IT, we go beyond sourcing to provide a strategic procurement service that connects every technology decision to your business goals, risk profile, and long-term roadmap.
Standard procurement focuses on acquiring what is needed at the best available price. Strategic procurement starts with a deeper question: what are we trying to achieve, and what technology will best support that? At Step Fwd IT, every procurement decision is guided by your TAM and vCIO, ensuring it is connected to your broader technology strategy rather than made in isolation.
Yes. We conduct a thorough discovery and evaluation process before recommending anything. We assess solutions against your operational requirements, security and compliance obligations, lifecycle costs, and compatibility with your existing environment. Our recommendations are independent and shaped by what is right for your organisation.
Yes. We manage the entire process from vendor selection and pricing negotiation through to delivery, installation, configuration, and ongoing management. We do not hand over equipment and leave. Everything we procure is properly deployed and integrated.
Yes. We track licence renewals, manage warranty claims, and oversee the full lifecycle of the technology we procure. You always have a clear picture of what your organisation owns, what it costs, and when it needs to be reviewed or replaced.
Yes. We frequently work with organisations that have internal IT staff, complementing their capabilities with strategic procurement guidance, vendor management, and lifecycle planning.
We source across the full range of business technology including user devices, network infrastructure, servers, security platforms, cloud licensing, backup and recovery solutions, meeting room technology, and specialist applications. If it is technology your business uses, we can procure and manage it.
With a conversation. We take the time to understand your current environment and your goals before making any recommendations. There is no obligation and no pressure, just a clear discussion about what strategic procurement could mean for your organisation.
