Licences being paid for but not actively used
Security features available but not configured
SharePoint set up but rarely adopted by the team
Teams used for chat but not integrated with workflows
Inconsistent access management when staff join or leave
No clear picture of what the organisation is paying for or using
We manage the full migration process from your existing environment to Microsoft 365, whether you are moving from Google Workspace, an on-premise Exchange server, or another platform. This includes email migration, data transfer, user setup, and configuration, with minimal disruption to your team.
We design and build SharePoint environments that work as a genuine intranet: structured document libraries, team sites, automated workflows, and a central hub your team actually uses. For regulated industries, we also configure document retention policies, version control, and audit trails.
We configure Teams to serve as the operational hub of your organisation, integrated with SharePoint, connected to your workflows, and structured so your team can find what they need without switching between applications.
We configure Microsoft Entra ID (formerly Azure AD) to manage who has access to what across your organisation. This includes multi-factor authentication, conditional access policies, single sign-on, and role-based access controls.
We audit your current security posture, enable and configure the controls that match your risk profile, and ensure your environment meets the standards required for your industry. This includes Defender for Business, email security, data loss prevention, and compliance centre configuration.
We review your current Microsoft 365 licensing, identify unused or misaligned licences, and recommend the right mix for your organisation. This often reduces cost while ensuring every user has access to the tools they need.
Microsoft 365 is a constantly evolving platform. We provide ongoing management, monitoring, and optimisation to ensure your environment stays current, secure, and aligned with how your business operates.
For organisations with more complex requirements, we manage Azure environments including virtual machines, cloud storage, hybrid identity, and network configuration, designed to be scalable, secure, and aligned to your compliance needs.
We configure and manage Microsoft Intune to ensure every device connecting to your environment meets your security standards. This includes mobile device management, application deployment, compliance policies, and remote wipe capabilities.
If your organisation is moving to Microsoft 365 from another platform, or setting up a new environment from scratch, we manage the full migration and configuration process. We take the time to understand how your business operates before we build anything, so the environment we deliver matches the way your team actually works.
If you are already on Microsoft 365 but feel like you are not getting full value from it, we conduct a thorough review of your current environment, identify the gaps, and implement the improvements that will make the biggest difference. Organisations are often surprised by how much is already available to them that they are not yet using.
Step Fwd IT is a certified Microsoft Partner. Our team is trained and accredited to implement, configure, and support Microsoft 365 and the broader Microsoft ecosystem to the standard Microsoft requires of its partners.
Microsoft 365, combined with SharePoint, Teams, Azure, and Intune, gives Australian businesses access to an enterprise-grade technology platform at a cost accessible to organisations of any size. We help you make the most of that investment.
Trained and accredited to Microsoft's partner standard, not a generalist IT provider
Support channels and early product information that lead to better outcomes
Microsoft 365, SharePoint, Teams, Azure and Intune, accessible to any size organisation
Unused licences are identified and removed. The right licence tier is matched to each user's actual needs. Many organisations reduce their Microsoft spend while improving what their team has access to.
Security features that came with your subscription but were never enabled are configured and monitored. Your environment meets the standards required for your industry and your insurers.
SharePoint, Teams, and OneDrive work together as a single, coherent platform. Documents are in one place, version-controlled, and accessible from anywhere.
Data retention policies, audit trails, and access controls are configured and maintained. For regulated industries, this significantly reduces the burden of demonstrating compliance.
New staff are onboarded quickly and correctly. Departing staff have access revoked immediately. Every user has exactly the access they need, no more, no less.
As your business evolves, your Microsoft 365 environment evolves with it. New users, new tools, new requirements, all managed within a platform that scales without starting again.
We review your current Microsoft 365 environment, licensing, security configuration, and adoption. If you are new to the platform, we take the time to understand your existing setup before recommending anything.
You receive a clear, prioritised plan that explains what we will do, why, and what the outcome will be. No jargon, no surprises.
We configure, migrate, and deploy with minimal disruption to your team, working around your schedule where possible.
We ensure your team understands the changes and can use the platform effectively. Technology only delivers value when people know how to use it.
We monitor, maintain, and optimise your environment as the platform evolves and your business grows.
Microsoft 365 is a subscription-based platform that brings together email, document management, collaboration, video conferencing, identity, and security tools under a single licence. It includes familiar applications like Outlook, Word, Excel, PowerPoint, Teams, and SharePoint, as well as a range of security and compliance tools that many organisations never fully configure.
Office 365 was the earlier name for the platform. Microsoft rebranded it to Microsoft 365 in 2020 and expanded the offering to include more security, device management, and AI features. If your organisation is still on an old Office 365 plan, it is worth reviewing whether your current licence gives you access to the full range of tools now available.
Yes, if you are currently using a different email platform such as Google Workspace or an on-premise Exchange server, your emails will need to be migrated. We manage this process end to end, including mailbox migration, calendar and contact transfer, and DNS configuration, with minimal disruption to your team.
SharePoint is Microsoft's document management and intranet platform. It is included in most Microsoft 365 subscriptions and provides a structured, searchable, and version-controlled place to store and collaborate on documents. For organisations still relying on file servers or shared drives, SharePoint is a significant upgrade in how your team manages and accesses information.
Microsoft Teams is a collaboration platform that brings together chat, video meetings, file sharing, and application integration in one place. It is included in Microsoft 365 and, when properly configured, can serve as the operational hub of your organisation, reducing the need to switch between multiple applications throughout the day.
There are several Microsoft 365 plans available, ranging from basic email and applications to full enterprise security and compliance suites. The right plan depends on your organisation's size, industry, security requirements, and the tools your team needs. We conduct a licensing review as part of our engagement to ensure you are on the plan that matches your needs without paying for what you do not use.
Microsoft 365 includes a comprehensive suite of security and compliance tools, but they need to be properly configured to be effective. Out of the box, many security features are not enabled by default. We configure your environment to meet the standards required for your industry, including data retention, access controls, audit logging, and threat protection.
Microsoft Intune is a cloud-based device management solution included in some Microsoft 365 plans. It allows you to manage and secure every device connecting to your environment, whether it is a company-owned laptop, a personal mobile device, or a remote worker's home computer. For organisations with hybrid or remote teams, Intune is an essential layer of control.
With a conversation. We take the time to understand your current environment and what you are trying to achieve before making any recommendations. Whether you are new to Microsoft 365 or looking to get more from what you already have, we can help. There is no obligation and no pressure.
